Terms & Conditions

Welcome to the Shell Goat Coffee web store! We try to keep things simple, but it is still important for you to read these terms and conditions carefully before ordering our products.

Please note: We may revise and update these terms at any time without prior notice.

歡迎您來到貝羊咖啡港網店!在購物前請務必花少許時間閱讀條款及細則。

請注意:我們會隨時修訂和更新這些條款而不作另行通知。

 

Orders and Prices

All products are sold via online store only. Prices are displayed in HKD only. Both local bank transfer and Paypal are accepted payment of methods. When you pay using Paypal, payment is collected at the time of checkout.

When you place an order to purchase a product, we will send you an e-mail confirming receipt of your order and containing the product details. If any items you ordered turn out to be unavailable, we will inform you and provide a refund.

All descriptions, product images and weights are for the sole purpose of giving an general description of the goods. We are not responsible for any errors, inaccuracy or omissions on our site.

訂購及價格

所有產品只在網店銷售。價格以港幣計算。我們同時接受本地銀行轉帳及 Paypal 平台處理交易。若您選擇以 Paypal 付款,貨款會於確認交易時即時扣除。

當您成功下單購買一件產品,我們會向您發送一封電子郵件,確認訂單及產品內容。若任何產品缺貨或出現無法提供的情況,我們會跟您聯絡及安排退款。

我們網站上所有產品資料如描述、圖像和重量僅作一般說明用途,我們不對產品的內容、準確性或錯誤承擔責任。

 

Returns Policy

Please read Shipping & Returns.

退貨條款

請閱讀運送及退貨

 

Warranties

Some products come with 12 months warranty. The warranty is only offered to the products which has defect caused under normal use. If there are extra repair costs, we will let you know prior.

Customer is responsible for shipping charges both ways if a product has to be sent to us for repair evaluation or warranty claim.

保養事宜

部分產品設有12個月保養服務。保養服務僅限於正常使用下發生的故障。如需收取額外維修費用,我們會預先通知。

顧客須自行承擔產品送往維修評估或保養來回兩程之運費。

 

Contact

You may use our contact form or email us directly.

聯絡我們

您可使用聯絡表格 或直接電郵我們